How can we help?
Browse the FAQ below or send us a message. We typically respond within 24 hours.
Getting Started
Do I need to create an account?
No account needed: no registration, no email, no password. Your health data is stored on your iPhone.
Do I need API keys to use the app?
No. The app works without any API keys. All AI features are powered by the developer — you get 3 free AI scans per day (photo, voice, recipe or meal plan) without any setup.
How does the app generate my nutrition plan?
WellFit calculates your BMR (Basal Metabolic Rate) using the Mifflin-St Jeor equation from your age, height, weight, and sex. It applies an activity multiplier to get your TDEE, then adjusts for your goal (deficit for fat loss, surplus for muscle gain). Macros are distributed with protein prioritized at 1.6–2.2g per kg.
Can I use the app without enabling Apple Health?
Yes. Apple Health integration is entirely optional. You can use all core features — food logging, fitness tracking, weight history — without connecting HealthKit.
Food Logging
How do I log food with a photo?
Tap the + button on the Today tab and choose Scan with Camera, or go to Food → Photos. Take or choose a photo — Gemini AI identifies the food and estimates the nutrition. You can review and adjust the result before saving.
How does the barcode scanner work?
Open the Food tab → Databases → Scan Barcode. Point your camera at any product barcode. The app looks it up in Open Food Facts (3M+ products) and fills in the nutrition automatically. No setup required.
What is Open Food Facts?
Open Food Facts is a free, open-source food product database with over 3 million entries. WellFit uses it for barcode scanning and text search — no API key needed.
How do meal plans work?
Go to Food → Plan my week (new users also see it on Today). Choose the days and meals, foods to avoid and how many people you cook for. WellFit writes a week of meals that fits your calories and protein, with a grocery list sorted by aisle; tap a planned meal to log it. Your first plan is free; with Pro you can make new plans, swap a meal, redo a day and share the list. Each plan, swap or redo uses one AI scan. Plans are AI-generated estimates: check ingredients and labels yourself, especially for allergies.
Can I edit a food entry after saving it?
Yes. Swipe left on any entry in the Food tab to edit or delete it. You can change the serving size, quantity, and meal type.
Apple Health
What data does WellFit write to Apple Health?
With WellFit Pro and your permission: weight and height, nutrition data (calories, protein, carbs, fat, fiber, sugar, sodium), water intake, and completed workouts. Each category has an individual toggle in Settings → Apple Health.
What does WellFit read from Apple Health?
Active calories burned, step count, and weight entries from external sources like smart scales. All read categories are individually toggleable.
How do I disable Apple Health sync?
Go to Settings → Apple Health → turn off the master toggle. You can also disable individual categories without disabling the entire integration.
Privacy & Data
Where is my data stored?
Your food log, weight and profile are stored only on your device. WellFit has no account and no WellFit server stores your data. Data leaves the phone only when a feature needs it: a meal photo, a spoken or typed meal, a recipe or a meal-plan request goes to Google Gemini through our relay (not stored), a food search or barcode goes to the food databases, and anonymous subscription events go to RevenueCat.
Does the app collect analytics or track me?
WellFit never tracks you: there is no advertising SDK, no crash reporting that sends data off-device, and NSPrivacyTracking is set to false. The only third-party SDK is RevenueCat, which receives anonymous subscription events (trial started, renewed, cancelled) so we can measure how WellFit Pro is doing — never your health data.
How do I delete all my data?
Go to Settings → Data Management → Delete All Data. You can delete individual categories (profile, meals, weight) or everything at once. This is permanent and cannot be undone.
Where can I read the full privacy policy?
The full privacy policy is available at the link below.
Read Privacy Policy →Still need help?
Send us a message — add your email if you'd like a reply.
Or email us directly at support@getwellfit.app